The heat plate can be affected by limescale. We recommend that the sterilizer is descaled often if the unit is not descaled then it can have an effect on the cycle times. To remedy we would recommend the consumer follows the descaling instructions. Note: Descaling sterilizer- Always unplug the appliance and wait until it has cooled down completely before descaling. 1. Empty the sterilizer and wipe inside with a sponge or damp cloth 2. Pour in 1 cup (250ml) of white vinegar and leave for between 30 mins and 24 hours, depending on the extent of limescale 3. Pour any remaining liquid down the sink and rinse with cool water. Use a sponge or cloth to remove any loose bits of limescale 4. Plug your sterilizer back in, adding the regular volume of water for a normal cycle. 5. Turn on and run for 5-minutes then give a final rinse.
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